3 open incidents
Order Worker — SLO “Order Processing Success Rate” is RED • Checkout API — SLO “Checkout Latency” is RED • Payments API — SLO “Payments Availability” is RED
View details

Standard Order Processing SLA — Demo Marketplace

Active 🔴 Breached
Edit Back

Reason: Current SLI (0.7500) below contractual target (99.0000).

Backed by SLO
  • Service: Order Worker
  • SLO: Order Processing Success Rate (Engineering target: 99.5)
  • SLA commitment: 99.0
  • Tier: standard
Live reliability snapshot
Current SLI
0.7500
Burn severity
ok
Error budget remaining
0.00
Why
  • Burn rate is within budget across all provided windows.
Reality check (historical)

Last 30 days: 0.00 compliance (1 samples)

Last 90 days: 0.00 compliance (1 samples)

Governance
  • Safe-to-Deploy enforcement: True
  • SLA weight: 3
  • Proposed by: demo at April 20, 2026, 9:22 a.m.
  • Approved by: demo at April 21, 2026, 9:22 a.m.
  • Approval note: Approved demo SLA for order processing.